Refund policy

Last updated: November 12, 2026

Returns

You may request a return within 7 days after your order is delivered. To be eligible, the item must be unworn, unwashed and undamaged, with all original tags attached and in its original packaging.

Size Exchanges

If your maternity dress does not fit, you can exchange it for a different size within 7 days of delivery, subject to stock availability. Size exchanges are free: we arrange the pickup and send the new size at no extra cost. Please check our Size Chart before ordering.

How to Start a Return or Exchange

Email us at mohitwaliafb@gmail.com or WhatsApp +91 79884 70570 with your order number, the reason for the return or exchange, and photos of the item. We will reply within 2 business days with the next steps.

Return Shipping

For returns where you want a refund (not an exchange), you are responsible for return shipping costs, unless the item you received was damaged, defective or incorrect. For damaged, defective or incorrect items, we cover return shipping.

Damaged, Defective or Incorrect Items

If your item arrives damaged, defective or is not what you ordered, please contact us within 7 days of delivery with photos so we can arrange a replacement or refund.

Non-Returnable Items

Items that have been worn, washed, altered or damaged after delivery, or returned without their original tags, cannot be accepted, unless they arrived damaged, defective or incorrect.

Refunds

Once we receive and inspect your return, we will let you know whether the refund is approved. Approved refunds are issued to your original payment method within 5 to 7 business days. For Cash on Delivery orders, refunds are made by bank transfer or UPI to an account you provide. Your bank or payment provider may need additional time to process the refund.

Contact Us

Bloom Mum, Sector 13 HUDA, Bhiwani, Haryana 127021, India
Email: mohitwaliafb@gmail.com
Phone / WhatsApp: +91 79884 70570